A recurring question about on-demand applications is security. Is it really safe to upload my enterprise data online? Do I still have full control over my data? We never worked with online application before so we are not so confident… When it comes to security, the list of users’ concerns can get long. However, one should also consider security from different angles to make the best choice.

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Nowadays, outsourcing seems to be a de facto approach in the IT industry. As a part of the software development process, it seems reasonable to consider technical writing as a candidate for outsourcing. Through this article, I propose to explore the pros, cons, risks, and opportunities for outsourcing your technical documentation.

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Documentation teams need a fast and effective review process to move forward on their projects and deliver quality, timely content. Reviewers, may they be SMEs (Subject Matter Experts) or key organization authorities, are usually extremely busy and have limited time (or interest) to review documentation. Interesting dilemma, no?

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