LiveTechDocs co-founder, Teresa Mulvihill, was recently interviewed by Scott Abel from The Content Wrangler. You can see the details of the interview here.
The Content Wrangler is a fast growing website that publishes news and articles in the field of Content Management. The site also provides community features for people interested in networking in this field.
Documentation written for single-sourcing (topic based, like that found in DITA) has great potential for efficiency. Writing once and publishing in many publications (Developer Guides, User Guides, etc.) and many formats (pdf, html, HTMLHelp, etc.) turns into cost and time savings.
I had a coffee this week with Bob Sayton, Mr DocBook Stylesheets! Among other topics, we briefly discussed the benefits of extending DocBook to other communities than technical documentation.
Nowadays, outsourcing seems to be a de facto approach in the IT industry. As a part of the software development process, it seems reasonable to consider technical writing as a candidate for outsourcing. Through this article, I propose to explore the pros, cons, risks, and opportunities for outsourcing your technical documentation.